2023 CGU Webinar | STRIVE Report 2.0

In 2022, CGU delivered our inaugural STRIVE Report with the ambition to empower brokers with critical business insights to support more nuanced insurance conversations with their clients. The CGU STRIVE Report 2.0 is a key deliverable that supports our ambition to elevate the role of brokers as trusted insurance advisors to their clients. With each edition, we aim to look at what has changed and introduce new and emerging themes that have the potential to impact the insurance industry, making it essential reading for all Australians.

We believe that together with our broker partners, CGU can play an active role in customer education and awareness. Which is why we have taken the time to research reputable business and industry publications and seek the contributions of CGU and IAG stakeholders across reinsurance, major events, claims, portfolio and pricing, underwriting, analytics, and supply chain to bring it all together into one comprehensive report. In this edition, we have also included valuable insights from senior broking leaders.

In this presentation, hear from Damien Gallagher, EGM CGU and Pegah Vaghaye, EM Broker Relationships, who have taken the time to unpack the key economic, environmental, geopolitical, and technological shifts that will influence how customers will experience their insurance programs for the next 12 – 18 months.

To obtain 2 CPD points for watching the webinar, please complete the following set of questions.

Speakers
​​​​

Damien Gallagher

Executive General Manager
CGU

Damien has over 25 years' experience working within the Australian financial services sector.  His career experience encompasses financial planning, banking, superannuation, and most recently general insurance.  Working for IAG under the CGU brand for the past nine years, Damien has previously held the QLD State Manager role in QLD, worked on the integration of Wesfarmers, and led our national partner relationships and underwriting teams before undertaking his current role of EGM, CGU.

Pegah Vaghaye

EM Broker Relationships
CGU

Pegah Vaghaye is an experienced leader with a demonstrated history of experience working in many different areas of general insurance.  In her current capacity as EM Broker Relationships, Pegah manages CGU’s market-facing strategy across relationships, sales, and product distribution for CGU’s intermediated channel.

During her nineteen-year insurance career, Pegah has held a number of senior roles including National Relationship Management, Regional Professional Risks Underwriting Management, and NSW/ACT State Management.  Prior to joining CGU, Pegah enjoyed a successful broking career specialising in Financial Lines with Marsh and Willis.

Pegah is also professionally qualified with a bachelor’s degree in business administration and a Diploma of General Insurance, providing her with a strong skill set that encompasses financial risks, property, casualty and commercial insurance, strategic planning, people leadership and driving a performance culture.