What Happened Today - Your Guide to Tuesday’s Sessions at the Convention

Here's your guide to what's happened today

Here's your guide to what's happened today.

Key Political Update + Celebrating 35 Years of the Young Broker Award

The day started with insights from The Hon Stephen Jones MP, Assistant Treasurer and Minister for Financial Services. This session will provide crucial updates on the political landscape and key policy changes affecting the insurance industry.

Martin Lakos, Division Director at Macquarie Private Bank, will present a detailed analysis of the global macro-outlook, focusing on interest rates, business and consumer confidence, and infrastructure developments in Australia.

Vero and NIBA celebrated 35 years of the Young Broker of the Year award. Past recipients shared their success stories and the impact of this recognition on their careers.

Mastering Client Satisfaction

In this breakout session, Oren Jacobi from Insurance Training Australia will lead a discussion on strategies for aligning business practices with client expectations, fostering loyalty and driving success.

Attraction & Retention of Talent

innovative strategies for attracting and retaining top talent were discussed in a session led by Tom Wheeler from Lockton, Josh Del Rio from Ploomo, Lynette Walsh from Aon, and Nese Akay from CBN. Attendees gained insights to build a future-ready workforce.

NIBA’s Strategic Direction + The Great Debate

NIBA President Gary Okely, NIBA Vice-President Nick Cook, and Convention Chair and Past President Di Phelan outlined NIBA's strategic direction and addressed challenges in the closing Plenary session.

The highlight of Monday's sessions of the Convention, was The Great Debate, where industry representatives debated the motion: “Insurance brokers must transition to a digital-first model to survive in the next five years.” The winning side was decided by audience vote.