Target Audience

Insurance brokers, underwriters, claims professionals and other insurance professionals supporting commercial clients across Geelong and regional Victoria. Particularly relevant for those working with manufacturing, industrial, logistics, commercial property and SME businesses.  

Overview

Today's session follows the journey of this claim from the moment the loss occurs through to reinstatement and recovery. To set the scene, each of our panellists—a property reinstatement specialist, loss adjuster and commercial property insurer—will provide a brief overview of their role, how they work alongside brokers, and the key priorities they focus on throughout a major property loss.

They will then come together for a moderated panel discussion, using the case study to explore how each stakeholder collaborates to achieve the best possible outcome for the client, before opening the floor to audience questions.

By exploring the same claim through three distinct industry perspectives, attendees will gain a practical understanding of how collaboration between brokers, insurers, loss adjusters and property reinstatement specialists can influence the outcome for both the client and the claim.

Designed specifically for the Geelong market, this seminar reflects the region's strong commercial, industrial and manufacturing sectors, where protecting businesses and restoring operations quickly are critical to long-term resilience.  

Key Take-aways

• Understand the roles of the key stakeholders involved in a major property claim.
• Gain practical insights into the lifecycle of a commercial property loss.
• Explore how collaboration leads to better outcomes for clients.
• Learn how early decisions can influence recovery and business continuity.
• Better understand current challenges impacting commercial property claims.
• Identify practical ways to help clients prepare before a loss occurs.
• Strengthen your confidence in supporting clients through the claims journey.