Target Audience

Insurance brokers, underwriters, claims professionals, risk managers and commercial clients (especially medium to large WA businesses) with exposure to business interruption (BI) insurance.

Overview

Business Interruption claims are often among the most complex and financially significant claims an insurance broker will encounter. While property damage may be visible, understanding the financial impact on a business—and how to help clients recover—requires technical knowledge, practical experience and collaboration between multiple specialists.

This interactive workshop brings together experienced industry professionals to guide attendees through the key stages of a Business Interruption claim, from the initial response through to financial assessment and future risk considerations. Rather than focusing solely on theory, this session is designed to provide practical insights, real claims examples and actionable strategies that brokers can apply in their day-to-day roles.

The presenters will share their unique perspective, exploring common challenges, lessons learned and practical tips to help brokers better prepare clients, navigate claims and understand how Business Interruption cover responds in real-world situations.

Attendees will also have the opportunity to submit questions when registering for the workshop. These questions will help shape each presentation, ensuring the content addresses the issues and challenges brokers are facing in practice.

Key Take-aways

• Develop a practical understanding of the Business Interruption claims journey.
• Better understand the roles of brokers, loss adjusters, Business Interruption specialists and underwriters.
• Gain confidence interpreting key Business Interruption concepts.
• Learn practical strategies to improve client outcomes before, during and after a loss.
• Take away actionable tips and techniques that can be immediately applied within their own organisations.