Target Audience

Insurance brokers, underwriters, claims professionals, risk managers and commercial clients (especially medium to large WA businesses) with exposure to business interruption (BI) insurance.

Overview

Business Interruption claims are often among the most complex and financially significant claims an insurance broker will encounter. While the physical damage to a property may be visible, understanding the financial impact on a business—and how to support clients through the claims process—requires both technical knowledge and practical experience.

This interactive workshop brings together two experienced industry professionals to explore Business Interruption from complementary perspectives. The first session focuses on simplifying the financial concepts that underpin Business Interruption insurance, helping attendees build confidence in understanding how claims are calculated and how key policy decisions can influence outcomes. The second session examines what happens when a claim occurs, providing practical insights into the claims process, the role of the loss adjuster and the steps brokers can take to support better outcomes for their clients.

Designed to be practical and easy to follow, each session will include real-world examples, actionable tips and dedicated time for audience questions. Participants will also have the opportunity to submit questions when registering for the workshop. These questions will be shared with the presenters in advance and used to help shape the content, ensuring the sessions address the issues and challenges brokers are experiencing in practice.

Whether you're looking to strengthen your understanding of Business Interruption calculations or gain greater confidence supporting clients through a claim, this workshop will provide practical knowledge and takeaways you can immediately apply in your day-to-day role.

Key Take-aways

• Develop a practical understanding of how Business Interruption claims are calculated and the key factors that influence claim outcomes.
• Gain greater confidence discussing Business Interruption cover, including gross profit, sums insured and indemnity periods.
• Better understand the role of the loss adjuster and the key stages of the Business Interruption claims process.
• Learn practical strategies to help clients prepare for, navigate and recover from a Business Interruption claim.
• Take away real-world insights and practical tips that can be immediately applied when advising clients.