Ready or Reacting?

Shaping the Future of the Broking Profession

OCTOBER 2025

The National Insurance Brokers Association (NIBA) has released a landmark thought-leadership report at the 2025 NIBA Convention, Ready or Reacting? Shaping the Future of the Insurance Broking Profession.

By 2035, brokers that are future-ready will embrace their role as strategic trusted advisers, digital innovators and resilience leaders, with technology, regulation and emerging risks set to reshape the profession, NIBAʼs research finds.

Ready or Reacting? Shaping the Future of the Broking Profession sets a decisive agenda for the decade ahead, calling for adaptability to seize opportunity amid accelerating disruption.

“This research is a clear call to action,” said NIBA CEO Richard Klipin.

“Our commitment is to help brokers build capability, elevating professional standards and advocating for a policy environment that supports innovation and the broking value proposition for clients and communities,” Richard added.