Dynamic, electrifying and endlessly entertaining, Jordana brings high energy, deep insights and lots of laughter to every event. Fearless, authentic and incredibly charismatic, Jordana is a multi-talented keynote speaker, event MC, humourist, public speaking trainer, author and workshop trainer.​

Her effervescent enthusiasm and uplifting presence inspires crowds to feel excited, confident and passionate about exploring and expressing their own joy, creativity and true potential. ​

Jordana’s experience includes being a News Corp Australia journalist, working as online music editor, content producer and social media manager at Nova Entertainment, writing two business marketing books and an illustrated children’s book, and performing two sold-out shows in the Melbourne International Comedy Festival. Jordana is also a talented performer, offering corporate comedy, magic and mentalism. ​

Nick joined Steadfast 10 years ago, and in his role as the Executive General Manager for Australasian Networks, Broker & Insurer Services at Steadfast, he oversees the strategic direction, operational excellence, and growth initiatives for the Steadfast broker networks across the Asia-Pacific region.

With a career spanning over three decades in the insurance and financial services industry, Nick brings a wealth of experience in managing complex networks, enhancing carrier relationships, and delivering exceptional service to brokers.

Nick is also President of the National Insurance Brokers Association (NIBA), representing brokers' interests at the highest level of industry & government.

Nick was previously at Zurich where he was responsible for the performance of Zurich products & propositions in the marketplace.

In his spare time, Nick enjoys an occasional round of golf, which helps him maintain a balanced and well-rounded perspective both professionally and personally.

Richard Klipin is an experienced CEO and financial services leader, currently serving as Chief Executive Officer of the National Insurance Brokers Association (NIBA). He has led strategic transformation and growth across peak industry bodies, banks, and insurance organisations in both Australia and New Zealand.

Richard brings a strong track record in community building, stakeholder engagement, and policy advocacy. He is a trusted spokesperson for the industry, regularly engaging with government, media, and regulators on key sector issues. His leadership is underpinned by a commitment to professionalism, purpose-driven strategy, and collaboration.

He holds an MBA from the Macquarie Graduate School of Management, along with qualifications in arts and education.

Dr Ben Hamer is a renowned sociologist and accredited futurist, who was recently awarded the number one thought leader for the Future of Work in the Asia-Pacific by Onalytica. 

Ben has undertaken work and research around the world, including time spent leading critical projects at the World Economic Forum as well as being a Visiting Scholar at Yale University. He is an Adjunct Professor at Edith Cowan University’s School of Business and Law and a Non-Executive Director for the Australian HR 
Institute, where he was appointed as the youngest Non-Executive Director in the organisation’s history, as well as being on the Board of Netball NSW, which includes oversight of both the NSW Swifts and Giants professional netball teams. 

A sought after media commentator and keynote speaker on future trends, Ben is the host of the ThinkerTank podcast, which is all about the trends shaping the way we 
will live, work and play in the future.

Dr Ben Hamer is a renowned sociologist and accredited futurist, who was recently awarded the number one thought leader for the Future of Work in the Asia-Pacific by Onalytica. 

Ben has undertaken work and research around the world, including time spent leading critical projects at the World Economic Forum as well as being a Visiting Scholar at Yale University. He is an Adjunct Professor at Edith Cowan University’s School of Business and Law and a Non-Executive Director for the Australian HR 
Institute, where he was appointed as the youngest Non-Executive Director in the organisation’s history, as well as being on the Board of Netball NSW, which includes oversight of both the NSW Swifts and Giants professional netball teams. 

A sought after media commentator and keynote speaker on future trends, Ben is the host of the ThinkerTank podcast, which is all about the trends shaping the way we 
will live, work and play in the future.

Dr Ben Hamer is a renowned sociologist and accredited futurist, who was recently awarded the number one thought leader for the Future of Work in the Asia-Pacific by Onalytica. 

Ben has undertaken work and research around the world, including time spent leading critical projects at the World Economic Forum as well as being a Visiting Scholar at Yale University. He is an Adjunct Professor at Edith Cowan University’s School of Business and Law and a Non-Executive Director for the Australian HR 
Institute, where he was appointed as the youngest Non-Executive Director in the organisation’s history, as well as being on the Board of Netball NSW, which includes oversight of both the NSW Swifts and Giants professional netball teams. 

A sought after media commentator and keynote speaker on future trends, Ben is the host of the ThinkerTank podcast, which is all about the trends shaping the way we 
will live, work and play in the future.

Richard Klipin is an experienced CEO and financial services leader, currently serving as Chief Executive Officer of the National Insurance Brokers Association (NIBA). He has led strategic transformation and growth across peak industry bodies, banks, and insurance organisations in both Australia and New Zealand.

Richard brings a strong track record in community building, stakeholder engagement, and policy advocacy. He is a trusted spokesperson for the industry, regularly engaging with government, media, and regulators on key sector issues. His leadership is underpinned by a commitment to professionalism, purpose-driven strategy, and collaboration.

He holds an MBA from the Macquarie Graduate School of Management, along with qualifications in arts and education.

Andrew joined the Insurance Council of Australia in September 2020 as CEO and Executive Director following a career spanning the media, political, retail and banking sectors.

He was previously Executive General Manager Corporate Affairs for the Commonwealth Bank, where he was responsible for the management of CBA’s public affairs and sustainability.

He was previously Director of Corporate and Public Affairs for Woolworths Limited for six years, overseeing a similar portfolio and participating as a member of the Management Board.

Andrew’s professional career started as a journalist in regional New South Wales in 1994, before moving to Canberra in 1996 where he worked in federal politics for 10 years in ministerial advisory roles and as Federal Director of the Nationals for six years.

He has extensive experience in governance, both in the corporate and not-for-profit sectors. He currently serves on the board of Rural Aid, Australia’s largest rural charity. He has previously served as a founding Board member of Pancreatic Cancer Australia, the only foundation dedicated to pancreatic research, and on Equality Australia, which was the organisation created to lead the successful marriage equality campaign in 2017.

In 2024 he was awarded the Insurance Leader of the Year by the Australian and New Zealand Institute of Insurance and Finance.

Emma Curtis is the Lead Ombudsman – Insurance at the Australian Financial Complaints Authority (AFCA). In this role, she is responsible for leading AFCA’s insurance decision-making function and supporting fair, independent and effective outcomes for consumers and small businesses.

Emma leads a team of around 50 insurance decision makers across general insurance, life insurance and insurance broking. Her work focuses on the resolution of complex insurance disputes, identification of systemic issues, and engagement with insurers, consumers, regulators and other stakeholders on emerging risks and industry practices. She plays a key role in maintaining confidence in AFCA’s independence, impartiality and decision-making quality.

Emma’s career spans more than 25 years across financial services law and governance, complaint resolution and regulatory practice, including over a decade as a senior regulator. Prior to joining AFCA, Emma was a Senior Executive Leader at ASIC, where she led the insurance supervision team. In that role, she guided ASIC’s work through the Financial Services Royal Commission, the 2019 bushfires and the challenges of the COVID‑19 pandemic.

Before her regulatory roles, Emma held senior in-house legal positions within Australian financial services firms, giving her a strong understanding of industry operations and commercial drivers alongside consumer and regulatory considerations.

Emma is passionate about clear and practical decision-making, respectful and grounded engagement with stakeholders, and ensuring complaint resolution is fair, consistent and accessible. She values professionalism, independence and evidence‑based reasoning, and is committed to supporting strong, inclusive teams that reflect the communities AFCA serves.

Katrina is a Chartered Accountant with a career spanning audit, Newton Fund Management (London) and Westpac Trust. She also ran a small accounting practice for seven years and was Financial Controller for the New Zealand National Party.

Across two terms as a Member of Parliament, she chaired Select Committees and served on the Commerce Select Committee during major reforms to New Zealand’s financial services legislation.

She has led membership organisations through regulatory change, raised public awareness, and established a learning academy.

Katrina was the inaugural CEO of Financial Advice NZ for five years following the merger of three industry bodies. She positioned it as the sector’s voice, helped shape major legislative and regulatory change, strengthened professional development, and built a research program demonstrating the value of advice.

As CEO of ANZIIF, Katrina is positioning the institute as the premier education provider for insurance professionals by lifting industry standards through delivery of high-quality, education and professional development to ensure insurance professionals have the competency, knowledge and skills to obtain best outcomes for their clients.

Dynamic, electrifying and endlessly entertaining, Jordana brings high energy, deep insights and lots of laughter to every event. Fearless, authentic and incredibly charismatic, Jordana is a multi-talented keynote speaker, event MC, humourist, public speaking trainer, author and workshop trainer.​

Her effervescent enthusiasm and uplifting presence inspires crowds to feel excited, confident and passionate about exploring and expressing their own joy, creativity and true potential. ​

Jordana’s experience includes being a News Corp Australia journalist, working as online music editor, content producer and social media manager at Nova Entertainment, writing two business marketing books and an illustrated children’s book, and performing two sold-out shows in the Melbourne International Comedy Festival. Jordana is also a talented performer, offering corporate comedy, magic and mentalism. ​

Richard Klipin is an experienced CEO and financial services leader, currently serving as Chief Executive Officer of the National Insurance Brokers Association (NIBA). He has led strategic transformation and growth across peak industry bodies, banks, and insurance organisations in both Australia and New Zealand.

Richard brings a strong track record in community building, stakeholder engagement, and policy advocacy. He is a trusted spokesperson for the industry, regularly engaging with government, media, and regulators on key sector issues. His leadership is underpinned by a commitment to professionalism, purpose-driven strategy, and collaboration.

He holds an MBA from the Macquarie Graduate School of Management, along with qualifications in arts and education.

Nick joined Steadfast 10 years ago, and in his role as the Executive General Manager for Australasian Networks, Broker & Insurer Services at Steadfast, he oversees the strategic direction, operational excellence, and growth initiatives for the Steadfast broker networks across the Asia-Pacific region.

With a career spanning over three decades in the insurance and financial services industry, Nick brings a wealth of experience in managing complex networks, enhancing carrier relationships, and delivering exceptional service to brokers.

Nick is also President of the National Insurance Brokers Association (NIBA), representing brokers' interests at the highest level of industry & government.

Nick was previously at Zurich where he was responsible for the performance of Zurich products & propositions in the marketplace.

In his spare time, Nick enjoys an occasional round of golf, which helps him maintain a balanced and well-rounded perspective both professionally and personally.

Richard Klipin is an experienced CEO and financial services leader, currently serving as Chief Executive Officer of the National Insurance Brokers Association (NIBA). He has led strategic transformation and growth across peak industry bodies, banks, and insurance organisations in both Australia and New Zealand.

Richard brings a strong track record in community building, stakeholder engagement, and policy advocacy. He is a trusted spokesperson for the industry, regularly engaging with government, media, and regulators on key sector issues. His leadership is underpinned by a commitment to professionalism, purpose-driven strategy, and collaboration.

He holds an MBA from the Macquarie Graduate School of Management, along with qualifications in arts and education.

Nick joined Steadfast 10 years ago, and in his role as the Executive General Manager for Australasian Networks, Broker & Insurer Services at Steadfast, he oversees the strategic direction, operational excellence, and growth initiatives for the Steadfast broker networks across the Asia-Pacific region.

With a career spanning over three decades in the insurance and financial services industry, Nick brings a wealth of experience in managing complex networks, enhancing carrier relationships, and delivering exceptional service to brokers.

Nick is also President of the National Insurance Brokers Association (NIBA), representing brokers' interests at the highest level of industry & government.

Nick was previously at Zurich where he was responsible for the performance of Zurich products & propositions in the marketplace.

In his spare time, Nick enjoys an occasional round of golf, which helps him maintain a balanced and well-rounded perspective both professionally and personally.