Derek is the Director of Aon’s Not-for-Profit and Entertainment teams. Derek has worked in insurance since 2017 specialising in strategic placement, program design, and the management of association, group, and buying programs. Having transitioned into a leadership role, Derek is now responsible for the strategic, financial, and operational planning, development, implementation, and performance of these teams.

Derek was recognised as the National Insurance Brokers Association (NIBA) NSW/ACT Young Broker of the Year for 2025 and serves on the board of directors of Aon’s Charitable Foundation  

Taylor Burstow is a Director and Broker Manager at McLardy McShane Brisbane, with over 18 years of experience in the insurance industry across both corporate and commercial broking environments. His career has been built on progressing through roles focused on client advisory, relationship management, and leadership within general insurance, working closely with a wide range of commercial and corporate clients across Australia.

 He has developed a strong reputation for building long-term partnerships with clients and insurers, and for guiding businesses through complex risk and insurance decisions. Over the course of his career, he has progressed into senior leadership roles with responsibility for team development, portfolio performance, and strategic growth within his organisation.

 He is the current Queensland Chair of the National Insurance Brokers Association (NIBA), contributing to industry leadership, education, and the ongoing development of professional standards across the broking profession.

Taylor is the 2023 NIBA Young Broker of the Year and the 2026 Insurance Business Young Achiever of the Year, recognising his contribution to the insurance industry and his commitment to leadership and professional excellence.

 Outside of work, Taylor is a father of twins and enjoys golf, supporting Manchester United, and travelling with his wife and children.

Emily-Rose Srbinovska is an award-winning insurance broker recognised for her client-first approach and deep industry expertise. Named the NIBA 2024 National Young Broker of the Year, she brings nearly two decades of experience across global insurers and insurance broking.

Emily-Rose has joined Macey Insurance Brokers as the Canberra branch manager bringing her deep local expertise and continues to operate in the market she knows well, where she is known for her commitment to community engagement, innovation, and delivering exceptional client outcomes. She is a Qualified Practising Insurance Broker (QPIB) and holds an Advanced Diploma of Financial Services (Insurance Broking).

James Still is the Founder and Principal Broker of Still Insured Pty Ltd, an award-winning regional brokerage servicing clients across Australia. Since taking over the family business in 2024, James has grown the firm into a thriving commercial-focused brokerage with a strong reputation in transport, property, liability and hard-to-place risks.

Passionate about innovation, James is leading the development of AI-powered brokerage systems designed to help brokers work smarter, improve client outcomes and build scalable businesses. His vision is simple: enable brokers to run a modern brokerage from a laptop and a phone while maintaining the personal relationships that make broking valuable.

James was recognised as the 2025 NIBA and Vero Vic/Tas Young Broker of the Year and National Young Broker of the Year. He was also the winner of the 2026 Insurance Business Australia Awards Broker of the Year. He is passionate about the future of the profession and helping the next generation of insurance professionals build successful, sustainable careers.

Mitch Wight is Head of Broking and Distribution at Aviso Integral Insurance Services, bringing over a decade of experience in the Australian general insurance market. He is known for his client first approach, strong insurer relationships, and ability to deliver strategic renewal outcomes across complex portfolios.

In 2021 Mitch was named National NIBA Young Broker of the Year, recognising his contribution to the industry. He is passionate about mentoring emerging professionals and sharing insights on building trusted client relationships, navigating the insurance market, and creating meaningful value for clients.

Jenny Bax has more than 30 years’ experience across underwriting, operations and executive leadership roles across Australia and internationally. She is the inaugural Chief Executive Officer of the Underwriting Agencies Council (UAC), leading the national voice of underwriting agencies and championing a more connected, influential and future-fit sector.

Suzanne Connors is a Director and Senior Underwriter at Precision Underwriting, with extensive experience across Safeguard, and Leisure Liability. Suzanne has 30 years plus experience across the insurance sector, from working as broker, underwriter, and operations manager within intermediaries, to managing and implementing IT solutions for a service provider to the sector, and now as an owner and director of Precision. 

Chris Lavender is Chief Underwriting Officer of ASR Underwriting Agencies, an independently owned Australian underwriting agency founded in 2001. He is responsible for underwriting strategy, portfolio management, product development and capacity relationships across ASR's casualty and property portfolios and is helping lead the next phase of the company's growth and transformation. 

Rebecca Sawers is Chief Insurance Officer at East West Group, with extensive experience across insurance broking, underwriting, product development and business strategy.

In her role, Rebecca oversees the Group’s insurance operations and underwriting strategy, with a strong focus on portfolio performance, product innovation and building sustainable growth across the business. She is particularly passionate about challenging traditional ways of working and exploring how people, technology, data and AI can help create a more efficient and future-ready insurance industry.

Rebecca is also a strong advocate for the development of people within insurance and is a Executive committee member of Women in Insurance Queensland Association, supporting greater connection, leadership and opportunity across the industry.

Simone is the CEO of Insurtech Australia, a national not-for-profit organisation with a vision to create a world leading insurtech ecosystem which aims to foster a diverse community of insurance innovation and collaboration across the Australian insurance industry. An experienced leader in the insurance industry, Simone has held senior executive roles in both Australia and the UK and also has management consulting experience. Her previous role was that of Chief Operating Officer for Munich Re in Australasia. Additionally, she was Non-Executive Director of ANZIIF between 2018 and 2024.

Dynamic, electrifying and endlessly entertaining, Jordana brings high energy, deep insights and lots of laughter to every event. Fearless, authentic and incredibly charismatic, Jordana is a multi-talented keynote speaker, event MC, humourist, public speaking trainer, author and workshop trainer.​

Her effervescent enthusiasm and uplifting presence inspires crowds to feel excited, confident and passionate about exploring and expressing their own joy, creativity and true potential. ​

Jordana’s experience includes being a News Corp Australia journalist, working as online music editor, content producer and social media manager at Nova Entertainment, writing two business marketing books and an illustrated children’s book, and performing two sold-out shows in the Melbourne International Comedy Festival. Jordana is also a talented performer, offering corporate comedy, magic and mentalism. ​

Nick joined Steadfast 10 years ago, and in his role as the Executive General Manager for Australasian Networks, Broker & Insurer Services at Steadfast, he oversees the strategic direction, operational excellence, and growth initiatives for the Steadfast broker networks across the Asia-Pacific region.

With a career spanning over three decades in the insurance and financial services industry, Nick brings a wealth of experience in managing complex networks, enhancing carrier relationships, and delivering exceptional service to brokers.

Nick is also President of the National Insurance Brokers Association (NIBA), representing brokers' interests at the highest level of industry & government.

Nick was previously at Zurich where he was responsible for the performance of Zurich products & propositions in the marketplace.

In his spare time, Nick enjoys an occasional round of golf, which helps him maintain a balanced and well-rounded perspective both professionally and personally.

Richard Klipin is an experienced CEO and financial services leader, currently serving as Chief Executive Officer of the National Insurance Brokers Association (NIBA). He has led strategic transformation and growth across peak industry bodies, banks, and insurance organisations in both Australia and New Zealand.

Richard brings a strong track record in community building, stakeholder engagement, and policy advocacy. He is a trusted spokesperson for the industry, regularly engaging with government, media, and regulators on key sector issues. His leadership is underpinned by a commitment to professionalism, purpose-driven strategy, and collaboration.

He holds an MBA from the Macquarie Graduate School of Management, along with qualifications in arts and education.

Dr Ben Hamer is a renowned sociologist and accredited futurist, who was recently awarded the number one thought leader for the Future of Work in the Asia-Pacific by Onalytica. 

Ben has undertaken work and research around the world, including time spent leading critical projects at the World Economic Forum as well as being a Visiting Scholar at Yale University. He is an Adjunct Professor at Edith Cowan University’s School of Business and Law and a Non-Executive Director for the Australian HR 
Institute, where he was appointed as the youngest Non-Executive Director in the organisation’s history, as well as being on the Board of Netball NSW, which includes oversight of both the NSW Swifts and Giants professional netball teams. 

A sought after media commentator and keynote speaker on future trends, Ben is the host of the ThinkerTank podcast, which is all about the trends shaping the way we 
will live, work and play in the future.

Lynette has over 20 years’ experience in the insurance broking industry. Her broking experience is diverse across multiple industries spanning both Ireland and Australia. Lynette is QLD State Director at Aon.

A strategic and creative thinker, who is highly analytical, technical and data proficient, Lynette is a key member of the Aon leadership team to ensure delivery upon client, colleague and commercial expectations.

Lynette is a NIBA Board Director (National Insurance Brokers Association) and has a Bachelor of Commerce and Masters in Strategy.

Justin was appointed Chief Executive Officer of Zurich Australia and New Zealand in July 2021, following his role as CEO, Life and Investments at Zurich Australia.

With more than 30 years’ experience in financial services, Justin joined Zurich from TAL, where he was Chief Operating Officer, with commercial and operational accountability for its core business lines.

Prior to this, Justin held senior roles at Macquarie Group, where he played a key role in building the Macquarie Life Insurance business and leading the Wealth Product and Platforms businesses for the Group.

Justin leads Zurich at a time of significant growth, following major acquisitions that have positioned the business as a leading player in the Australian retail life insurance market.

He holds a Bachelor of Arts from Macquarie University, along with Graduate Diplomas in Management and Financial Planning, and is a member of the Australian Institute of Company Directors.

Benjamin Goodall is Chief Executive Officer of Envest Broking, responsible for leading the strategic direction, performance, and growth of the Trans-Tasman broking business in the Envest Group including PSC Insurance Brokers and Aviso Group.

Ben begun his insurance career in a suburban brokerage in 1999 and quickly advanced through various senior management positions to develop deep expertise across risk management, business strategy, sales growth, operational structure, and business transformation.

Throughout his career, Benjamin has played a key role in a number of major acquisitions including the acquisition of PSC by The Ardonagh Group. His experience includes supporting business growth, integrating teams and systems, and helping businesses navigate change while maintaining a clear focus on clients, people, and partners.

Known for his clear communication, accountability and practical leadership style, Benjamin works closely with leaders across the group to support effective decision-making, strengthen collaboration and maintain commercial momentum. He is committed to building a connected, high-performing broking business that is well positioned for continued growth across Australia and New Zealand.

Dr Ben Hamer is a renowned sociologist and accredited futurist, who was recently awarded the number one thought leader for the Future of Work in the Asia-Pacific by Onalytica. 

Ben has undertaken work and research around the world, including time spent leading critical projects at the World Economic Forum as well as being a Visiting Scholar at Yale University. He is an Adjunct Professor at Edith Cowan University’s School of Business and Law and a Non-Executive Director for the Australian HR 
Institute, where he was appointed as the youngest Non-Executive Director in the organisation’s history, as well as being on the Board of Netball NSW, which includes oversight of both the NSW Swifts and Giants professional netball teams. 

A sought after media commentator and keynote speaker on future trends, Ben is the host of the ThinkerTank podcast, which is all about the trends shaping the way we 
will live, work and play in the future.

Kirsten Mills leads the strategy and operations for Marsh Pacific’s Affinity business. Affinity comprises of bespoke industry solutions for large professional organisations, each with unique risk and insurance requirements. She is also a member of the Marsh Pacific Executive Committee and a leader on the Women at Marsh CRG.

Kirsten is an accomplished executive with a wealth of experience with 24 years in the insurance and sports industry. Commencing her career in Sports Management and moving into sports insurance, her strong leadership skills, and experience in insurance and client management roles, have seen her work across all sectors of the insurance sphere from Underwriting in the London market to leading the largest dedicated Sports team in Australia working with brands such as Cricket Australia, the Australian Football League and major events. This journey has enabled her to inspire her teams and deliver exceptional results. She is dedicated to fostering a culture of collaboration and inclusivity, empowering her colleagues to reach their full potential and contribute to Marsh’s success.

Throughout her career, Kirsten has amassed a wealth of experience in various leadership roles within the insurance industry. Kirsten joined Marsh in 2019 as part of the Jardine Lloyd Thomson (JLT) acquisition, where she assumed the role of National Sport Manager and Head of Affinity for Australia, before moving into her current Pacific-focused role in 2023. Prior to joining Marsh, she was with JLT since 2002, working in account management and business development until she became General Manager of the Sport and Entertainment division in 2018.

Kirsten lives and works in Melbourne, Wurundjeri land.

Daniel Mulino is the Assistant Treasurer and Minister for Financial Services.

He has been the Member for Fraser since 2019. Born in Italy, Daniel is passionate about Fraser’s harmonious multicultural community and is honoured to represent this wonderful part of Melbourne’s west in the Australian Parliament.

Between 2022 and 2025, Daniel chaired the House of Representatives Standing Committee on Economics.

Daniel is an economist by training, with a PhD from Yale University and he has lectured at Monash University.

Before entering the Australian Parliament, Daniel served the Victorian community as a member of the Victorian Parliament. He was Parliamentary Secretary to the Victorian Treasurer between 2014 and the 2018.

Daniel is the author of Safety Net: The Future of Welfare in Australia, published in 2022.

Richard Klipin is an experienced CEO and financial services leader, currently serving as Chief Executive Officer of the National Insurance Brokers Association (NIBA). He has led strategic transformation and growth across peak industry bodies, banks, and insurance organisations in both Australia and New Zealand.

Richard brings a strong track record in community building, stakeholder engagement, and policy advocacy. He is a trusted spokesperson for the industry, regularly engaging with government, media, and regulators on key sector issues. His leadership is underpinned by a commitment to professionalism, purpose-driven strategy, and collaboration.

He holds an MBA from the Macquarie Graduate School of Management, along with qualifications in arts and education.

Ben Marshan leads NIBA’s policy and advocacy work and led the rewrite of the Insurance Brokers Code of Practice.

He runs NIBA’s Regulatory Advisory Committee and puts the broking case to Treasury, ASIC, AFCA and state governments on the issues that decide what broking actually looks like day to day: remuneration, claims handling, strata, stamp duty and the Code itself.

Ben is Managing Director of Marshan Consulting. He was a practising financial planner before becoming a policy and professional standards lead for several associations over the past 10 years, and sits on the boards of the Financial Advice Association Australia and the Future2 Foundation.

Dianne Phelan is a well-known figure in the insurance industry, with a career spanning over 45 years. With an extensive background in insurance broking, she has dedicated 37 years to mastering the intricacies of the field. Currently serving as the COO at BJS Insurance Group, Dianne has spent the last 21 years contributing her expertise and leadership to the organisation.

Before joining BJS Insurance Group, Dianne held the position of Managing Director at Morris Lloyd Insurance Brokers. Over the course of 15 years, she provided exceptional broking services to numerous South Australian businesses, establishing herself as a trusted advisor within the local community.

Dianne's commitment to her profession extends beyond her individual achievements. She has made ongoing contributions to the insurance industry at large, exemplified by her two-year tenure as the President of the National Insurance Brokers Association (NIBA). In this role, she advocated for the interests of brokers, facilitated industry-wide collaboration, and played an instrumental part in shaping the future of insurance broking practices.

Richard Klipin is an experienced CEO and financial services leader, currently serving as Chief Executive Officer of the National Insurance Brokers Association (NIBA). He has led strategic transformation and growth across peak industry bodies, banks, and insurance organisations in both Australia and New Zealand.

Richard brings a strong track record in community building, stakeholder engagement, and policy advocacy. He is a trusted spokesperson for the industry, regularly engaging with government, media, and regulators on key sector issues. His leadership is underpinned by a commitment to professionalism, purpose-driven strategy, and collaboration.

He holds an MBA from the Macquarie Graduate School of Management, along with qualifications in arts and education.

Emma Curtis is the Lead Ombudsman – Insurance at the Australian Financial Complaints Authority (AFCA). In this role, she is responsible for leading AFCA’s insurance decision-making function and supporting fair, independent and effective outcomes for consumers and small businesses.

Emma leads a team of around 50 insurance decision makers across general insurance, life insurance and insurance broking. Her work focuses on the resolution of complex insurance disputes, identification of systemic issues, and engagement with insurers, consumers, regulators and other stakeholders on emerging risks and industry practices. She plays a key role in maintaining confidence in AFCA’s independence, impartiality and decision-making quality.

Emma’s career spans more than 25 years across financial services law and governance, complaint resolution and regulatory practice, including over a decade as a senior regulator. Prior to joining AFCA, Emma was a Senior Executive Leader at ASIC, where she led the insurance supervision team. In that role, she guided ASIC’s work through the Financial Services Royal Commission, the 2019 bushfires and the challenges of the COVID‑19 pandemic.

Before her regulatory roles, Emma held senior in-house legal positions within Australian financial services firms, giving her a strong understanding of industry operations and commercial drivers alongside consumer and regulatory considerations.

Emma is passionate about clear and practical decision-making, respectful and grounded engagement with stakeholders, and ensuring complaint resolution is fair, consistent and accessible. She values professionalism, independence and evidence‑based reasoning, and is committed to supporting strong, inclusive teams that reflect the communities AFCA serves.

Tetiana George is the CEO and Co-Founder of Curium, an AI-powered compliance, claims and risk intelligence platform built for the insurance industry. She is also Co-Chair of Insurtech Australia and a member of ASIC’s Digital Finance Advisory Panel. A former strategy consultant and insurance executive, Tetiana works with brokers, MGAs and insurers to make compliance simpler, more practical and more proactive. She is passionate about helping businesses move beyond box-ticking and use technology to surface issues earlier, strengthen oversight and support better customer outcomes.

Andrew joined the Insurance Council of Australia in September 2020 as CEO and Executive Director following a career spanning the media, political, retail and banking sectors.

He was previously Executive General Manager Corporate Affairs for the Commonwealth Bank, where he was responsible for the management of CBA’s public affairs and sustainability.

He was previously Director of Corporate and Public Affairs for Woolworths Limited for six years, overseeing a similar portfolio and participating as a member of the Management Board.

Andrew’s professional career started as a journalist in regional New South Wales in 1994, before moving to Canberra in 1996 where he worked in federal politics for 10 years in ministerial advisory roles and as Federal Director of the Nationals for six years.

He has extensive experience in governance, both in the corporate and not-for-profit sectors. He currently serves on the board of Rural Aid, Australia’s largest rural charity. He has previously served as a founding Board member of Pancreatic Cancer Australia, the only foundation dedicated to pancreatic research, and on Equality Australia, which was the organisation created to lead the successful marriage equality campaign in 2017.

In 2024 he was awarded the Insurance Leader of the Year by the Australian and New Zealand Institute of Insurance and Finance.

Dianne Phelan is a well-known figure in the insurance industry, with a career spanning over 45 years. With an extensive background in insurance broking, she has dedicated 37 years to mastering the intricacies of the field. Currently serving as the COO at BJS Insurance Group, Dianne has spent the last 21 years contributing her expertise and leadership to the organisation.

Before joining BJS Insurance Group, Dianne held the position of Managing Director at Morris Lloyd Insurance Brokers. Over the course of 15 years, she provided exceptional broking services to numerous South Australian businesses, establishing herself as a trusted advisor within the local community.

Dianne's commitment to her profession extends beyond her individual achievements. She has made ongoing contributions to the insurance industry at large, exemplified by her two-year tenure as the President of the National Insurance Brokers Association (NIBA). In this role, she advocated for the interests of brokers, facilitated industry-wide collaboration, and played an instrumental part in shaping the future of insurance broking practices.

Stella Pruscino is a respected insurance executive with over 30 years of experience in broking, leadership, and strategic development, including senior roles at Marsh, WTW, and Edgewise. As Head of Broker Network at Steadfast Group, she leads broker engagement and strategic initiatives, underpinned by strong personal relationships across the industry. Stella also serves as a Director on the NIBA Board and holds several not-for-profit board roles. She is known for her governance expertise, strategic insight, and unwavering commitment to broker advocacy and innovation. 

Athanasia Corso is a senior learning, capability and talent leader with extensive experience helping organisations attract, develop and retain talent to drive sustainable business performance.

Passionate about strengthening workforce capability across the insurance broking industry, she focuses on creating practical, scalable solutions that support both people and business outcomes.

As a Talent Solutions Manager, Athanasia leads strategies that support long-term growth. She works closely with leaders and stakeholders to translate business priorities into impactful initiatives that strengthen performance and enable future readiness.

Recognised for her collaborative and authentic leadership style, Athanasia brings expertise in stakeholder engagement, organisational development and systems thinking. She is committed to fostering environments where people can thrive, organisations can adapt and capability can continue to evolve in response to changing workforce and industry needs.

Marcus joined Lockton in September 2025 as Chief Executive Officer of Lockton Pacific.

With over 36 years of experience in the insurance industry, Marcus is a seasoned executive who has held a wide variety of leadership roles throughout his career.

Prior to joining Lockton, Marcus was the Chief Commercial Officer at Marsh McLennan Companies (MMC) Pacific and was previously CEO of Marsh New Zealand and led their Pacific Specialty business.

Marcus is a passionate, engaging and accomplished leader who has built and maintains incredibly strong relationships with his clients, markets, and colleagues. 

Katrina is a Chartered Accountant with a career spanning audit, Newton Fund Management (London) and Westpac Trust. She also ran a small accounting practice for seven years and was Financial Controller for the New Zealand National Party.

Across two terms as a Member of Parliament, she chaired Select Committees and served on the Commerce Select Committee during major reforms to New Zealand’s financial services legislation.

She has led membership organisations through regulatory change, raised public awareness, and established a learning academy.

Katrina was the inaugural CEO of Financial Advice NZ for five years following the merger of three industry bodies. She positioned it as the sector’s voice, helped shape major legislative and regulatory change, strengthened professional development, and built a research program demonstrating the value of advice.

As CEO of ANZIIF, Katrina is positioning the institute as the premier education provider for insurance professionals by lifting industry standards through delivery of high-quality, education and professional development to ensure insurance professionals have the competency, knowledge and skills to obtain best outcomes for their clients.

Julie has over 25 years’ experience in the insurance, online retail and telecommunications industries across Australia and Europe, with an extensive track record of developing and implementing innovative customer experience, customer service, digital transformation, and segment growth strategies.

Recognised as an empowering and inclusive leader, Julie is passionate about building high performing teams who exceed customer expectations, whilst developing sustainable growth strategies and strong business performance within QBE.

Having joined QBE in 2019 Julie is now the Chief Claims Officer for the QBE Australian business, and has previously led the Consumer division as Managing Director, Consumer.  Prior to QBE, Julie previously held roles at icare, Grays eCommerce Group, Vodafone Group and Ernst & Young.

Two times world champion, four times Commonwealth champion - in the sport of athletics, Jana Pittman personifies resilience and determination. When continual injuries hampered her athletic career and could have signalled retirement, she swapped the track for the ice, joining the Australian women's bobsled team and becoming the first woman to represent Australia in both a Summer (2000, 2004) and Winter (2014) Olympic Games. Off the track, Jana completed a Bachelor of Medicine, Bachelor of Surgery at Western Sydney University in 2019 (graduating with First Class Honours and the university medal) and is now a a 3rd year Registrar in Obstetrics and Gynaecology with a Masters of Reproductive Medicine. This busy woman is proud mum to six children: Cornelis, Emily ,Jemima, Charlie and twins Quinlan and Willow. Having experienced her own personal scare with cervical dysplasia, Jana became an ambassador for the Australian Cervical Cancer Foundation. In 2021, Jana was a participant in the gruelling television show SAS Australia on Channel 7. She made it to the last day of the course and was the final female standing among the 18 celebrity recruits, despite having given birth only five and a half months previously. 

Ben Marshan leads NIBA’s policy and advocacy work and led the rewrite of the Insurance Brokers Code of Practice.

He runs NIBA’s Regulatory Advisory Committee and puts the broking case to Treasury, ASIC, AFCA and state governments on the issues that decide what broking actually looks like day to day: remuneration, claims handling, strata, stamp duty and the Code itself.

Ben is Managing Director of Marshan Consulting. He was a practising financial planner before becoming a policy and professional standards lead for several associations over the past 10 years, and sits on the boards of the Financial Advice Association Australia and the Future2 Foundation.

Alexandra joined the Insurance Council of Australia in January 2023 in the role of General Manager, Regulatory Policy, and moved into the role of General Manager, Regulatory and Consumer Policy in August 2023. Prior to that, Alexandra held the role of Director, Policy and Advocacy at the Australian Small Business and Family Enterprise Ombudsman.

Alexandra is responsible for developing and implementing the ICA’s regulatory and consumer policy agenda including liaising with sector regulators ASIC and APRA, dispute resolution body AFCA, the General Insurance Code Governance Committee, and working with stakeholders through the Business Advisory Council, and the Consumer Advisory Council, to solve problems related to insurance for consumers and businesses.

Alexandra has worked in advocacy bodies, the federal government, federal politics, and the university sector, focusing on policy and advice to deliver better outcomes for consumers, small business owners, and communities. She holds a BA (Hons) and a Juris Doctor from the Australian National University

Helen Tebelopoulos is General Manager – Business Services at Steadfast Group, where she leads a multidisciplinary business services division focused on capability development, governance, risk, compliance and broker performance across one of Australasia's largest insurance networks.

Helen is passionate about leadership, governance, organisational culture and developing future industry leaders.

Dynamic, electrifying and endlessly entertaining, Jordana brings high energy, deep insights and lots of laughter to every event. Fearless, authentic and incredibly charismatic, Jordana is a multi-talented keynote speaker, event MC, humourist, public speaking trainer, author and workshop trainer.​

Her effervescent enthusiasm and uplifting presence inspires crowds to feel excited, confident and passionate about exploring and expressing their own joy, creativity and true potential. ​

Jordana’s experience includes being a News Corp Australia journalist, working as online music editor, content producer and social media manager at Nova Entertainment, writing two business marketing books and an illustrated children’s book, and performing two sold-out shows in the Melbourne International Comedy Festival. Jordana is also a talented performer, offering corporate comedy, magic and mentalism. ​

Kevin Hogan is the Federal Member for Page and Deputy Leader of The Nationals.

Kevin was born and bred in regional Australia. After completing an Economics degree he forged a successful career in finance in Sydney, trading a multi-billion dollar portfolio, before moving with his wife Karen, who he describes as his best ally and greatest supporter, back to the Northern Rivers and Karen’s hometown of Lismore.

Kevin became the Investment Officer of an Industry Super Fund, operated a small business and ran his own farm. Kevin also took up teaching at St Mary’s High School in Casino, teaching Business Studies and serving, for a time, as Deputy Principal.

Kevin says his time in finance taught him the importance of good economic management. And running his own business showed him how small business is the engine room of Australia. Kevin was elected the Member for Page in 2013 and has been re-elected at every election since.

Richard Klipin is an experienced CEO and financial services leader, currently serving as Chief Executive Officer of the National Insurance Brokers Association (NIBA). He has led strategic transformation and growth across peak industry bodies, banks, and insurance organisations in both Australia and New Zealand.

Richard brings a strong track record in community building, stakeholder engagement, and policy advocacy. He is a trusted spokesperson for the industry, regularly engaging with government, media, and regulators on key sector issues. His leadership is underpinned by a commitment to professionalism, purpose-driven strategy, and collaboration.

He holds an MBA from the Macquarie Graduate School of Management, along with qualifications in arts and education.

Emma Loynes is Chief Executive Officer, Asia Pacific, Middle East and Africa at Lloyd’s, the specialist insurance and reinsurance marketplace. Emma is also Chief Executive Officer and Director of Lloyd’s in Singapore, as well as a director of Lloyd’s companies in Dubai, China and Japan.

Based in Singapore, Emma is responsible for leading Lloyd’s people, operations, strategy and culture across the region as well as driving growth through the commercial strategy. Emma’s remit also includes building strong and effective relationships with governments, regulatory authorities, and industry bodies. Through this engagement, she works to enhance access and trading rights for Lloyd’s as well as elevate the organisation’s visibility and impact across the region’s dynamic insurance landscape.

With more than 30 years of experience spanning Claims, Portfolio Management, Risk and Regulatory, Operations, and Transformation, Emma brings deep industry expertise. Before joining Lloyd’s, she held several senior leadership roles at RSA Insurance, including Commercial Operations Director and Head of Commercial Schemes.

Emma is a passionate champion of talent development. She is actively involved in coaching and mentoring through various professional organisations, including Advance, Lloyd’s flagship programme for future female leaders.

She also contributes to the wider industry through her roles as an Executive Committee Member of the Singapore Reinsurers Association, a Board Member of the British Chamber of Commerce in Singapore, and Co-Chair of the British Chamber’s Women in Business Committee.

With a career spanning over 20 years in the insurance profession, Rebecca gained extensive experience managing insurance programs for large commercial clients transforming the business to achieve year-on-year growth.

Rebecca focuses on cultivating a thriving workplace environment that encourages people to excel, collaborate and feel supported. As the 2010 recipient of the WTMA Insurance Young Professional of the Year Nationally and NSW, Rebecca’s gone from strength to strength as she was appointed NIBA board’s NSW Director and NSW divisional committee’s Vice Chair.

Rebecca has spent over 10 years volunteering for the The Reach Foundation and is currently a member of the NSW subcommittee to the board alongside having raised over $400k for multiple charities.

Emma Loynes is Chief Executive Officer, Asia Pacific, Middle East and Africa at Lloyd’s, the specialist insurance and reinsurance marketplace. Emma is also Chief Executive Officer and Director of Lloyd’s in Singapore, as well as a director of Lloyd’s companies in Dubai, China and Japan.

Based in Singapore, Emma is responsible for leading Lloyd’s people, operations, strategy and culture across the region as well as driving growth through the commercial strategy. Emma’s remit also includes building strong and effective relationships with governments, regulatory authorities, and industry bodies. Through this engagement, she works to enhance access and trading rights for Lloyd’s as well as elevate the organisation’s visibility and impact across the region’s dynamic insurance landscape.

With more than 30 years of experience spanning Claims, Portfolio Management, Risk and Regulatory, Operations, and Transformation, Emma brings deep industry expertise. Before joining Lloyd’s, she held several senior leadership roles at RSA Insurance, including Commercial Operations Director and Head of Commercial Schemes.

Emma is a passionate champion of talent development. She is actively involved in coaching and mentoring through various professional organisations, including Advance, Lloyd’s flagship programme for future female leaders.

She also contributes to the wider industry through her roles as an Executive Committee Member of the Singapore Reinsurers Association, a Board Member of the British Chamber of Commerce in Singapore, and Co-Chair of the British Chamber’s Women in Business Committee.

Gary is a prominent figure in the Australian insurance and risk advisory sectors with vast experience in alternative risk financing, insurance broking and risk management for Public Sector entities.

Affiliations: JLT Risk Solutions Pty Ltd, Marsh Pty Ltd, National Insurance Brokers Association (NIBA), Local Government Mutual Risk Schemes/Boards, Institute of Company Directors

Key strengths: Extensive global experience (Australia, Asia, London), strategic risk advisory leadership, broking professionalism, re/insurance market, government advocacy.

As Head of JLT Public Sector, Pacific, Gary leads a national team supporting more than 500 local councils and government organisations across Australia with risk advisory, risk financing solutions and claims management.

Gary was also the President of NIBA from 2023 – 2025, during which time he championed three strategic pillars: representation, professionalism and community - emphasising enhanced government advocacy, public/private partnerships and alternate funding models to challenge the insurance affordability and availability emergency.

Gary is a regular conference panel speaker for NIBA, Aust Local Govt Association, Governance Institute’s Public Sector Forum, state local government associations, affiliated public sector entities - focusing on public trust, financial sustainability and resilience in governance.

Graeme was previously an insurance broker and joined BIBA in 2001. He was appointed BIBA CEO in July 2023 after having been the association’s Executive Director for ten years with a seat on the main board. He had responsibility for the policy team that incorporated corporate affairs, technical services and communications. He created BIBA’s public affairs department and the annual BIBA Manifesto and has provided written and oral evidence to the Houses of Commons and Lords.  

 Graeme’s knowledge of insurance and the sector is wide-ranging, and he appears regularly as a source of expertise in the media where he promotes the benefits of using an insurance broker. He sits on the main board of the Employers’ Liability Tracing Office and the World Federation of Insurance Brokers World Council and its CSE (Chief Executive) Committee. 

 He has also been part of Government groups at HM Treasury, the Department for Transport, the Department for Environment, Flood & Rural Affairs, the Cabinet Office, the Foreign, Commonwealth & Development Office, the Ministry of Defence and the Dept for Levelling Up Housing and Communities (now named Ministry of Housing Communities and Local Government). 

Graeme is a Fellow of the Chartered Insurance Institute and a Chartered Insurance Practitioner.  

 Carlie Griggs has over 25 years experience in the insurance industry, primarily in the Corporate broking area and brings experience and knowledge to designing and implementing insurance programs for clients. She has built strong and lasting relationships with insurers and other key stakeholders in the industry, enabling her to negotiate best outcomes for her clients. Her industry knowledge and contributions have been recognised through her invitations to speak at a number of insurance forums including client based, industry based and also internally. Her 25 year tenure as a member of the NIBA (NSW) Divisional Committee has seen her be involved in an extensive array of projects where the main objective is to better the broking and insurance industry. A dedicated insurance professional, Carlie has a passion for the industry, along with her clients and is continuously looking for ways to achieve positive results in everything she does. 

Scott is Joint Managing Director of Rivers Insurance Brokers and has worked across both the Australian and London insurance markets.

Since joining Rivers in 2016, he has helped drive the growth of the Queensland family-owned brokerage while remaining focused on its core purpose: ensuring clients never feel alone.

He is passionate about people, leadership and helping Queensland businesses and individuals manage risk with confidence.

Lynette has over 20 years’ experience in the insurance broking industry. Her broking experience is diverse across multiple industries spanning both Ireland and Australia. Lynette is QLD State Director at Aon.

A strategic and creative thinker, who is highly analytical, technical and data proficient, Lynette is a key member of the Aon leadership team to ensure delivery upon client, colleague and commercial expectations.

Lynette is a NIBA Board Director (National Insurance Brokers Association) and has a Bachelor of Commerce and Masters in Strategy.

Dynamic, electrifying and endlessly entertaining, Jordana brings high energy, deep insights and lots of laughter to every event. Fearless, authentic and incredibly charismatic, Jordana is a multi-talented keynote speaker, event MC, humourist, public speaking trainer, author and workshop trainer.​

Her effervescent enthusiasm and uplifting presence inspires crowds to feel excited, confident and passionate about exploring and expressing their own joy, creativity and true potential. ​

Jordana’s experience includes being a News Corp Australia journalist, working as online music editor, content producer and social media manager at Nova Entertainment, writing two business marketing books and an illustrated children’s book, and performing two sold-out shows in the Melbourne International Comedy Festival. Jordana is also a talented performer, offering corporate comedy, magic and mentalism. ​

Joshua Boyd is an experienced insurance and risk management professional, currently serving as Regional Account Director – Southern at PSC Insurance Brokers. With over 15 years in the industry, he has built a strong reputation for delivering exceptional client service to complex and evolving organisations across Australia. Joshua specialises in designing and implementing tailored insurance solutions that align closely with each client’s strategic objectives, ensuring consistent, high-quality outcomes across the entire service lifecycle.

Throughout his career, Joshua has held senior roles with leading firms including Aon, Marsh and Insurance House, where he has led high-performing teams and managed sophisticated client portfolios. He is recognised for his hands-on, relationship-driven approach—prioritising responsiveness, transparency and accountability to deliver meaningful, long-term value. His ability to translate complex risk into practical, actionable strategies enables clients to navigate uncertainty with confidence.

A strong advocate for excellence in the insurance industry, Joshua is actively involved with the National Insurance Brokers Association (NIBA). He serves on the NSW/ACT Divisional Committee and contributes as a mentor in the NIBA Mentoring Program. Joshua was also recognised as a finalist for NIBA Broker of the Year in 2024.

Sally Coulton is the Head of Education Australia and Head of Corporate Risk, Queensland at Willis. With more than 25 years of experience in insurance broking and risk advisory Sally works with organisations to develop effective risk and insurance strategies. She has extensive experience placing insurance programmes in both the Australian and London markets and is known for her proactive, client-focused approach helping organisations align insurance decisions with their risk appetite and financial objectives.

Meg Long is the Chief Executive Officer of McLardy McShane Partners, the licence-holding arm of the McLardy McShane Group that oversees a nationwide authorised representative insurance network across Australia; turning over nearly $1B in Gross Premium.

With 30 years of experience in the insurance industry, Long has held senior roles across both national and international brokerages, developing expertise in broking, underwriting, sales, relationship management, strategy, and operations.

She joined McLardy McShane in July 2014, initially overseeing the group’s Australian Financial Services (AFS) licensing entity and later serving as Group General Manager and Chief Operating Officer. Over the past decade she has played a key role in shaping the company’s growth and operational strategy.

In 2025, Long was appointed CEO of McLardy McShane Partners as part of a leadership restructure that saw the group’s founders transition into executive board roles and the organisation position itself for further national expansion. In this role, she leads the company’s authorised representative network of more than 190 Corporate Authorised Representatives operating across Australia.

Recognised for her leadership and influence in the insurance sector, Long has been named numerous times among the Elite Women Asia Pacific by Insurance Business for her contributions to the industry and her impact on organisational growth.

Brett is a respected leader in the insurance industry, bringing over 35 years of technical expertise in underwriting, broking, and risk advisory. Before joining Willis Temby, he held senior leadership roles at major insurers, including HIH, NZI, and CGU, where he developed a strong technical foundation in complex risk assessment, policy structuring, and strategic insurance placement.

Since his appointment as Executive Director of Willis Temby in 2000, Brett has played a key role in shaping the firm’s strategic direction, strengthening industry partnerships, and ensuring technical excellence in client solutions. His ability to navigate complex risks, structure tailored insurance programs, and provide expert advocacy has earned him widespread recognition, including being named the 2017 NIBA Stephen Ball Broker of the Year.

Beyond his leadership in insurance and risk advisory, Brett is deeply committed to the development of the next generation of insurance professionals. He actively mentors new career entrants, fostering a culture of technical excellence, integrity, and continuous learning within Willis Temby. His industry leadership was further recognized with his appointment as a Director of the National Insurance Brokers Association (NIBA) in 2025, reinforcing his dedication to advancing the profession and shaping its future.

Mark Silveira is the General Manager – Industry Engagement at ANZIIF.

Mark Silveira is a widely respected business relationship and growth leader whose career spans more than three decades across financial services, not‑for‑profits, and the commercial sector. Known for his ability to build trust, galvanise teams, and accelerate organisational performance, Mark has shaped some of the industry’s most recognisable brands during pivotal moments in their evolution.

His career highlights include serving as Head of Sales at TravelCard (now PassportCard) during its start‑up phase, contributing to the OAMPS Broker Acquisitions Team prior to its transition into AJ Gallagher, and his appointment as General Manager of Steadfast in its formative second year — helping lay the foundations for what would become one of the industry’s most influential broking networks.

Beyond his executive achievements, Mark is deeply committed to developing others. He is a mentor and coach, offering his time through pro bono initiatives that support emerging leaders and strengthen the broader insurance community.

He is also the creator and host of Business Made Personal, a podcast where he draws out candid, human‑centred conversations with senior leaders from across the insurance sector — exploring the stories, setbacks, and defining moments that shape exceptional careers.

Mark’s blend of commercial acumen, relationship mastery, and genuine care for people has made him a trusted voice and strong proponent for the professionalism of the insurance industry.

Belinda is the founder and Managing Director of the national BJS Insurance Group, specialising in complex corporate risk insurances. She is passionate about educating and collaborating with her clients regarding risk management and tailored insurance programs. She has a Bachelor of Commerce – Double Major in Insurance and Management, is a Fellow of the Australian & New Zealand Institute of Insurance and Finance (ANZIIF), a Qualified Practicing Insurance Broker (QPIB), a Certified Insurance Professional (CIP) and the Inaugural winner of the Valerie Baker Insurance Industry Award. She has worked hard to establish the BJS brand as a respected professional National brokerage within the industry, with our clients and the greater community, something that has been achieved by living the group’s strategy of delivering an outstanding client experience driven by superior team performance with the group’s purpose of holding your best interest at heart, always.  

Shaun Standfield is the Managing Director of Insurance Advisernet. A senior insurance executive with expertise gained from working for large insurance companies in Australia and across Asia, Shaun leads a large brokerage with operations in over 275 locations across Australia and New Zealand; the company places more than $2B Billion of invoiced premium.

The strength of Insurance Advisernet is also derived from their being a partner with ASX-listed AUB Group, who empower and support the team 100% in executing their strategic plans. 

Shaun has an active interest in the not-for-profit sector, having chaired the QBE Foundation in Australia & Asia and a long association with KidsXpress and in recent years with the Insurance Advisernet Foundation. 

He holds the following qualifications, an MBA, Bach. of Business, Adv. Diploma Financial Services (Broking), Graduate Diploma in Management and Graduate of the Australian Institute of Company Directors (GAICD) and CIP Fellow (ANZIIF). 

Leta Hamblin is Head of Trades at Marsh Pty Ltd, leading the Trades Service Team in the Affinity Auto Trades & Transport segment from Melbourne. With more than 22 years’ experience across broking, operations and digital transformation, Leta combines deep technical knowledge of trades and construction insurance with proven experience in business transformation, digitisation and financial stewardship. She has led service teams through process optimizations, coached and developed broker talent, and delivered strategic partnerships and client‑focused solutions that drive growth and operational efficiency.

As moderator for the ADVISE workshop “From Transactional to Transformational: Building Future‑Ready Brokers,” Leta will steer practical discussion on what it means to be “Future Ready”: shifting from commodity placement to risk‑management partnership, and leveraging engineering, risk profiling and outsourced expertise where needed. She will highlight how the traditional foundations of broking; trust, market knowledge and negotiation skill, remain indispensable, but must be scaled by technical rigor and collaborative networks so brokers can deliver measurable risk reduction and strategic value for clients.

Noel Kelly is a distinguished leader in the Australian insurance industry, serving as Chief Executive Officer and Managing Director of AEI Insurance Group. With over 18 years of deep sector expertise, Noel has established a strong reputation for strategic leadership, operational excellence, and a forward-thinking approach to insurance broking.

A committed advocate for professional development, Noel served as Chair of the National Insurance Brokers Association (NIBA) Young Professionals Committee, where he played a pivotal role in shaping initiatives designed to elevate and empower the next generation of industry talent.

Noel's contributions to the industry have been widely recognised, most notably with the prestigious NIBA Warren Tickle Young Professional Broker of the Year award in 2016 a testament to his early and enduring impact on the profession.

Under his stewardship, AEI Insurance Group continues to grow as a trusted name in the market, guided by a culture of integrity, client centricity, and sustainable performance. Noel remains deeply invested in the long-term advancement of both his organisation and the broader insurance community.

James Still is the Founder and Principal Broker of Still Insured Pty Ltd, an award-winning regional brokerage servicing clients across Australia. Since taking over the family business in 2024, James has grown the firm into a thriving commercial-focused brokerage with a strong reputation in transport, property, liability and hard-to-place risks.

Passionate about innovation, James is leading the development of AI-powered brokerage systems designed to help brokers work smarter, improve client outcomes and build scalable businesses. His vision is simple: enable brokers to run a modern brokerage from a laptop and a phone while maintaining the personal relationships that make broking valuable.

James was recognised as the 2025 NIBA and Vero Vic/Tas Young Broker of the Year and National Young Broker of the Year. He was also the winner of the 2026 Insurance Business Australia Awards Broker of the Year. He is passionate about the future of the profession and helping the next generation of insurance professionals build successful, sustainable careers.

Angela is a seasoned insurance professional with over 20 years of extensive industry experience. As a trusted advisor, Angela has cultivated deep expertise in serving clients across diverse sectors including construction, higher education and corporate. Her proficiency extends to managing complex accounts, where her insights and strategic guidance have consistently delivered value.

Angela’s career journey includes a pivotal role as an insurance manager on the client side, where she gained invaluable perspective into the unique challenges and needs of insurance buyers. Her transition to Willis 2 years ago underscores her commitment to enhancing client outcomes through comprehensive risk management solutions.

With a passion for delivering tailored insurance strategies that align with client objectives, Angela combines her technical acumen with a client centric approach, ensuring pro-active and effective risk mitigation strategies. Her track record of building enduring client relationships is a testament to her dedication to excellence in the insurance industry.

Nese Akay is the Executive General Manager, Strategy & Innovation at Community Broker Network (CBN), where she leads strategy, people, marketing, technology and transformation. Passionate about building high-performing teams, Nese focuses on aligning culture, engagement and accountability with business outcomes. Through a people-first approach to leadership, she champions innovation, collaboration and continuous improvement, helping organisations create environments where both people and performance thrive.  

Sarah Robb is a global HR executive with over two decades of experience driving people strategy at scale. Throughout her extensive tenure at Google, she navigated complex organizational landscapes across the Americas, Asia Pacific, and the US. Sarah has served as a strategic advisor to C-suite leadership, including the CHRO, CFO, and the leader of Global Affairs, navigating the complexities of organizational design and executive partnership. Known for building high-performing cultures and leading through transformation, Sarah brings a unique cross-cultural perspective to people operations and executive strategy. She is currently based in Australia where she lives with her husband and two teenage children.

Nick joined Steadfast 10 years ago, and in his role as the Executive General Manager for Australasian Networks, Broker & Insurer Services at Steadfast, he oversees the strategic direction, operational excellence, and growth initiatives for the Steadfast broker networks across the Asia-Pacific region.

With a career spanning over three decades in the insurance and financial services industry, Nick brings a wealth of experience in managing complex networks, enhancing carrier relationships, and delivering exceptional service to brokers.

Nick is also President of the National Insurance Brokers Association (NIBA), representing brokers' interests at the highest level of industry & government.

Nick was previously at Zurich where he was responsible for the performance of Zurich products & propositions in the marketplace.

In his spare time, Nick enjoys an occasional round of golf, which helps him maintain a balanced and well-rounded perspective both professionally and personally.

Richard Klipin is an experienced CEO and financial services leader, currently serving as Chief Executive Officer of the National Insurance Brokers Association (NIBA). He has led strategic transformation and growth across peak industry bodies, banks, and insurance organisations in both Australia and New Zealand.

Richard brings a strong track record in community building, stakeholder engagement, and policy advocacy. He is a trusted spokesperson for the industry, regularly engaging with government, media, and regulators on key sector issues. His leadership is underpinned by a commitment to professionalism, purpose-driven strategy, and collaboration.

He holds an MBA from the Macquarie Graduate School of Management, along with qualifications in arts and education.

With a career spanning over 20 years in the insurance profession, Rebecca gained extensive experience managing insurance programs for large commercial clients transforming the business to achieve year-on-year growth.

Rebecca focuses on cultivating a thriving workplace environment that encourages people to excel, collaborate and feel supported. As the 2010 recipient of the WTMA Insurance Young Professional of the Year Nationally and NSW, Rebecca’s gone from strength to strength as she was appointed NIBA board’s NSW Director and NSW divisional committee’s Vice Chair.

Rebecca has spent over 10 years volunteering for the The Reach Foundation and is currently a member of the NSW subcommittee to the board alongside having raised over $400k for multiple charities.

Nick joined Steadfast 10 years ago, and in his role as the Executive General Manager for Australasian Networks, Broker & Insurer Services at Steadfast, he oversees the strategic direction, operational excellence, and growth initiatives for the Steadfast broker networks across the Asia-Pacific region.

With a career spanning over three decades in the insurance and financial services industry, Nick brings a wealth of experience in managing complex networks, enhancing carrier relationships, and delivering exceptional service to brokers.

Nick is also President of the National Insurance Brokers Association (NIBA), representing brokers' interests at the highest level of industry & government.

Nick was previously at Zurich where he was responsible for the performance of Zurich products & propositions in the marketplace.

In his spare time, Nick enjoys an occasional round of golf, which helps him maintain a balanced and well-rounded perspective both professionally and personally.

Matthew Bates is the multi-award-winning Managing Director of Bell Partners Insurance, known for his commitment to high-quality advice and consistently exceptional client service. Named NIBA Insurance Broker of the Year in 2024 and a six-time Insurance Business Elite Broker, Matthew has earned a string of accolades for both personal and brokerage excellence, including multiple Excellence Wins for Broker of the Year and Best Customer Service. With a background leading teams at major corporates like Westfield and News Limited, Matthew brings a commercial mindset to broking, focused on building strong client relationships and setting a new benchmark for service and innovation in our industry. 

 Stephen Frenkel is Manager, National Broker Groups at CGU, leading CGU’s relationships across major broker networks. Having spent more than 25 years with CGU across a range of underwriting, distribution and leadership roles, Stephen is passionate about building strong partnerships, creating growth opportunities and helping brokers deliver great outcomes for their clients. Known for his practical, relationship first approach, he spends much of his time working alongside brokers and industry partners across Australia.

 Helen Lockwood, Head of Affinity and Small Business at Aon Australia, is an experienced leader with a career spanning over 15 years in the insurance industry. Her background includes roles at Aon, Suncorp and Vero, where she strengthened commercial insurance platforms and client relationships within the property and casualty sector. 

Fionn O'Reilly is SME Portfolio Manager at Zurich Australia, where he is responsible for the performance and underwriting strategy of Zurich's SME portfolio. Working across underwriting, product, pricing and distribution, he leads Zurich's SME strategy and works closely with brokers to drive profitable growth and proposition development across the Australian SME market.

Prior to joining Zurich, Fionn held a number of leadership, portfolio management and underwriting roles with Direct Line Group (DLG) in the United Kingdom, gaining experience across both commercial and personal lines insurance.  

Passionate about the future of the insurance industry, Fionn has been actively involved in talent, diversity and inclusion initiatives, including leadership roles with the Insurance Cultural Awareness Network (iCAN) and participation in the Chartered Insurance Institute's New Generation programme. He is a strong advocate for developing the next generation of insurance professionals and improving the industry's attractiveness as a career destination.

Emily Radmall is a Senior Account Executive with more than 15 years of experience in the insurance industry, specialising in commercial and strata risks. Recognised as the 2025 Queensland Young Broker of the Year, she is known for her technical expertise, industry leadership and commitment to professional excellence.

Passionate about the future of the insurance profession, Emily enjoys mentoring emerging brokers and sharing the knowledge and experiences she has gained throughout her career. She believes strong relationships, continuous learning and collaboration are key to building a successful and sustainable industry.

Outside of work, Emily enjoys competitive sport and spending time with her husband, two children and their boxer dog on the Sunshine Coast.

Steve Richards is a Director of RSM Group and was the Vic/Tas Young Broker of the Year in 2024. With more than a decade of experience in the insurance industry, Steve specialises in providing risk and insurance advice to businesses across the transport, logistics, civil contracting, plant hire and waste management sectors. He is passionate about helping clients navigate complex risks through practical advice, strong advocacy and long-term partnerships.

 A strong supporter of the broking profession, Steve is actively involved in industry associations, mentoring and professional development initiatives. He regularly contributes to industry discussions and is committed to fostering the next generation of insurance professionals.

Steve Talbot is the Head of Broker Distribution – Southern Region at QBE Insurance, leading broker partnerships across Victoria, Tasmania, South Australia, Western Australia and NT.  He also oversees the national strategic direction for key global broker partners, including Aon, Gallagher and Lockton.

With more than 25 years in the insurance industry, Steve has extensive experience across underwriting, distribution, sales leadership and strategic partner management. He is passionate about strengthening broker relationships, developing high-performing teams and helping organisations navigate change and growth in an evolving insurance landscape.

With over 27 years of experience in the insurance industry, Allicia Tsolis is a proven leader in business transformation, strategic leadership, and operational excellence.

Lynette has over 20 years’ experience in the insurance broking industry. Her broking experience is diverse across multiple industries spanning both Ireland and Australia. Lynette is QLD State Director at Aon.

A strategic and creative thinker, who is highly analytical, technical and data proficient, Lynette is a key member of the Aon leadership team to ensure delivery upon client, colleague and commercial expectations.

Lynette is a NIBA Board Director (National Insurance Brokers Association) and has a Bachelor of Commerce and Masters in Strategy.