2023 NIBA Claims Broker of the Year award winner announced

To recognise excellence in claims management and to celebrate those members working in a claims specific role in a brokerage, NIBA has created the inaugural Claims Broker of the Year award with the support of our sponsor, Sedgwick.    

 Congratulations to Charmaine Field, Claims Manager at NQIB for winning the 2023 Claims Broker of the Year award.   

Charmaine was presented her award by NIBA President, Gary Okely and Colin McEnery, Client Director at Sedgwick at the 2023 NIBA Convention.

Colin said “Charmaine’s application demonstrated great empathy and genuine service to the community. 

Charmaine demonstrated excellence in technical competence in claims management and advocacy in action, professionalism in building relationships with clients and underwriters and extensive experience in claims process and practice leading to better client outcomes.”