icare CEO Richard Harding resigns, to leave in October this year

The search for a new CEO will begin shortly as icare continues its reform journey.

Last week, icare announced that Richard Harding will step down from his role as Chief Executive Officer and Managing Director in October 2024. Harding's departure comes after a tenure marked by significant reforms and efforts to steer the organisation through a challenging period.  

icare's Chair, John Robertson, expressed gratitude for Harding's leadership and impact on the organisation.   

"Richard's leadership has been unwavering, with a focus on ensuring the organisation is providing the best possible outcomes for the people relying on the insurance schemes operated by icare," said Robertson. He praised Harding for his resilience in the face of challenges.  

Under Harding's guidance, icare implemented a series of programs to improve outcomes. One key achievement highlighted by Robertson was icare's introduction of a new claims model designed to remove risk and foster a competitive environment, ultimately leading to better outcomes for injured workers and employers.  

In a media statement, Harding expressed appreciation for the contributions of the icare team in achieving positive progress during his tenure.   

"Everyone at icare has consistently focused on delivering better outcomes for the people we serve," said Harding. "I'm proud of what we have all achieved together and look forward to seeing momentum build and the team continue delivering better outcomes for vulnerable people."  

Among Harding's notable achievements is improving icare's organisational culture, which is characterised by constructive collaboration. Robertson commended Harding for fostering an environment that empowers employees to make a difference.  

As icare begins the search for Harding's successor, the organisation remains committed to its mission of providing support and assistance to those in need. As icare continues its reform journey, updates on the recruitment process for a new CEO will be provided in due course.